Food and Beverage Operations Manager

7 days ago


Delhi, Delhi, India Accor Full time
Job Title: Food and Beverage Executive

Join our team as a Food and Beverage Executive at Accor, where you will play a key role in delivering exceptional dining experiences to our guests.

Key Responsibilities:
  • Coordinate and assist in opening/closing duties to ensure seamless operations.
  • Supervise junior team members and casual labor, ensuring tasks are completed on time and to departmental standards.
  • Take and record restaurant, banquet reservations/cancellations, and reconfirm reservations daily.
  • Take food and beverage orders according to guest preferences and deliver services to departmental standards.
  • Ensure all food and beverage are served according to service standards.
  • Upsell and promote food and beverage offers to maximize sales revenue.
  • Provide personalized service to guests, remembering individual names and preferences.
  • Apply hotel food safety and hygiene standards (HACCP) and collect food and beverage supply requisitions.
  • Handle guest complaints and comments tactfully and report incidents to management.
  • Supervise and assist in assigned work station activities and oversee outlet operations in management's absence.
  • Assist other Food and Beverage outlets during peak times or as required.
Qualifications:

Degree or diploma in hotel management is required. Additional certification(s) in Food and Beverage will be an advantage. Minimum 2 years of relevant experience in a similar capacity and good reading, writing, and oral proficiency in English language are essential.



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