Food and Beverage Operations Manager

4 weeks ago


Delhi, Delhi, India Accor Full time
Job Title: Food and Beverage Executive

Accor is seeking a highly skilled and experienced Food and Beverage Executive to join our team.

Key Responsibilities:
  • Coordinate and assist in opening/closing duties to ensure seamless operations.
  • Supervise junior team members and casual labor, ensuring tasks are completed on time and to departmental standards.
  • Take and record restaurant, banquet reservations/cancellations, and reconfirm reservations daily.
  • Deliver exceptional food and beverage services, adhering to departmental standards and procedures.
  • Upsell and promote food and beverage offers to maximize sales revenue.
  • Provide personalized service, remembering individual patrons' names and preferences.
  • Ensure compliance with hotel food safety and hygiene standards (HACCP).
  • Collect and manage food and beverage supply requisitions.
  • Handle guest complaints and comments efficiently, reporting incidents to management.
  • Supervise and assist in assigned work station activities, overseeing outlet operations in management's absence.
  • Assist other Food and Beverage outlets during peak times or as required.
Qualifications:
  • Degree or diploma in hotel management.
  • Additional certification(s) in Food and Beverage will be an advantage.
  • Minimum 2 years of relevant experience in a similar capacity.
  • Good reading, writing, and oral proficiency in English language.


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