Channel Operations Manager

7 days ago


Chennai, Tamil Nadu, India Gigamon Full time

About the Role:


Gigamon, a leading company in cloud visibility and analytics, is seeking a skilled Channel Operations Manager to drive its channel success. This role will focus on developing and implementing channel partner programs that align with the company's strategic objectives.



Key Responsibilities:



  • Develop and execute strategies to enable channel partners, drive revenue growth, and enhance the partner experience.
  • Design and implement policies and objectives for Gigamon's Partner Program, contributing to budget development and forecasting.
  • Measure, analyze, and report on the effectiveness of global partner activities, including partner recruitment, sales and technical certifications, and ROI on program benefits.
  • Manage and enhance program infrastructure, including the partner portal, specializations, and benefits programs.
  • Ensure partner compliance with program guidelines, including discounts, MDF, and other benefits.
  • Collaborate with cross-functional teams to project manage and operationalize new partner offerings and initiatives.
  • Identify and prioritize partner pain points to simplify business interactions with Gigamon.
  • Work closely with Channel Managers to understand metrics and success factors in their respective territories.
  • Oversee the operational management of the Gigamon Deal Registration process.
  • Engage with channel partners to provide guidance on channel operations processes.
  • Manage the end-to-end onboarding process for Gigamon channel partners.
  • Own the operational management of Gigamon channel marketing programs.


Requirements:



  • A graduate degree or equivalent industry experience.
  • At least 5 years of experience in channel sales and channel operations.
  • Proven ability to communicate effectively at all organizational levels, both orally and in writing.
  • Strong understanding of financial and regulatory rules, including rebates, discounts, MDF, and deal registration.
  • Excellent analytical skills with sound business judgment.
  • Successful track record of implementing cross-functional programs, including business process development and system solutions.
  • Experience in project management, particularly within channel or sales operations.
  • Proficiency with PowerPoint, Word, Excel, and Salesforce PRM.


About You:



  • A collaborative relationship builder with strong networking skills and a partner-centric focus.
  • Highly organized with strong project management experience, able to meet tight deadlines and manage multiple priorities.
  • Willingness to travel and drive global initiatives.
  • Able to work effectively with remote teams and build strong working relationships across the organization.


Gigamon is committed to a diverse, equitable, and inclusive workplace. We welcome applications from candidates with diverse backgrounds and experiences.



We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected characteristic.



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