Channel Operations Manager

2 weeks ago

Chennai, Tamil Nadu, India Gigamon Full time

About the Role:

Gigamon is seeking a skilled Channel Operations Manager to drive the success of our channel sales organization. As a key member of our team, you will develop and implement channel partner programs that support our strategic objectives.

Key Responsibilities:

  • Develop strategies and programs to enable channel partners, drive revenue growth, and streamline the partner experience.
  • Design and implement policies and objectives for Gigamon's Partner Program, contributing to the development of program budgets and forecasts.
  • Measure, analyze, and report on the effectiveness of global partner activities such as partner recruitment, sales and technical certifications, and ROI on program benefits.
  • Manage and enhance program infrastructure, including the partner portal, specializations, and benefits programs.
  • Ensure partner compliance with program guidelines, including discounts, MDF, and other benefits.
  • Collaborate with cross-functional teams to project manage and operationalize new partner offerings and initiatives.
  • Identify and prioritize partner pain points, making it easier for partners to do business with Gigamon.
  • Work closely with Channel Managers to understand metrics and success factors in their respective territories.
  • Internally oversee and help manage the Gigamon Deal Registration process.
  • Engage with channel partners seeking guidance around channel operations processes.
  • End-to-end management of the Gigamon channel partner onboarding process.
  • Own the operational management of Gigamon channel marketing programs.

Requirements:

  • Graduate degree or equivalent industry experience.
  • At least 5 years of experience in channel sales and channel operations.
  • Proven ability to communicate effectively at all organizational levels, both orally and in writing.
  • Strong understanding of financial and regulatory rules, including rebates, discounts, MDF, and deal registration.
  • Excellent analytical skills with sound business judgment.
  • Successful track record of implementing cross-functional programs, including the development of business processes and system solutions.
  • Experience in project management, particularly within channel or sales operations.
  • Proficiency with PowerPoint, Word, Excel, and Salesforce PRM.

About Gigamon:

Gigamon is a leading provider of network visibility and analytics solutions. We help organizations run fast, stay secure, and innovate by providing elastic visibility and analytics fabric. Our solutions enable cloud tools to see the network and network tools to see the cloud, improving customer experience, eliminating security blind spots, and reducing cost and complexity.

What We Offer:

Gigamon offers a dynamic and inclusive work environment, with opportunities for professional growth and development. We are committed to diversity, equity, and inclusion, and we welcome applications from candidates with diverse backgrounds and experiences.

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