Assistant Manager Food and Beverage Service
2 weeks ago
Job Title: Assistant Manager Food and Beverage Service
Job Summary:
We are seeking an experienced Assistant Manager Food and Beverage Service to join our team at Accor. As a key member of our food and beverage operations, you will be responsible for ensuring the highest standards of service and quality in our restaurants and bars.
Key Responsibilities:
- Coordinate and assist in opening and closing duties to ensure a smooth operation.
- Supervise junior team members and casual labor to ensure tasks are completed on time and to departmental standards.
- Take and record restaurant reservations and cancellations according to departmental standards.
- Deliver food and beverage services to guests in accordance with departmental standards.
- Ensure all food and beverage are served according to service standards.
- Upsell and promote food and beverage offers to maximize sales revenue.
- Handle guest complaints and comments tactfully and efficiently.
- Supervise and assist in assigned work station activities and oversee the operation of the outlet in the absence of management.
Requirements:
- Minimum 2 years of relevant experience in a similar capacity.
- Good reading, writing, and oral proficiency in English language.
- Good communication and customer contact skills.
- Well-presented and professionally groomed at all times.
Qualifications:
Degree or diploma in Hotel Management.
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