Technical Support Manager

14 hours ago

Thāne, Maharashtra, India beBeeSystem Full time ₹ 15,00,000 - ₹ 28,00,000
Job Overview
  • Lead the end-user support function (desktop/laptop/networking) within IT, implementing service management best practices and technical expertise.
  • Ensure adherence to the ITIL framework for incident and problem management.
  • Direct a team of desktop and network engineers, fostering collaboration and knowledge sharing.
  • Support helpdesk operations, including ticket management, problem resolution, and SLA management with vendors and internal stakeholders.
  • Implement up-to-date OS patching across all end-user devices, ensuring seamless system performance.
  • Enforce strict access management processes, protecting sensitive company data.
  • Provision devices (laptops/desktops) for end users with appropriate security standards and hardening, guaranteeing secure access.
  • Coordinate timely resolution of IT security vulnerabilities in cooperation with the security team and end users.
  • Manage the inventory of all corporate-purchased or leased hardware, peripherals (desktops, laptops), and software assets, maintaining accurate records.
  • Maintain and report hardware/software inventory and license compliance to senior management.
  • Periodically perform physical asset verification across all Liberty branches.
  • Apply root cause analysis to reduce repeated incidents via effective problem management.
Experience & Skills Required
  • Minimum 10 years of experience in desktop/laptop support with at least 3 years in a team management/leadership role.
  • Hands-on experience with Microsoft 365, MS Exchange, Active Directory, Windows desktop operating systems, OS imaging, and automated OS security patching.
  • Good understanding of networking technologies and fundamentals.
  • Strong fluency in written and spoken communication.
  • Microsoft Certified Professional is preferred.
Qualifications
  • Graduate or B.E. degree.
  • ITIL Certification is mandatory.

  • Technical Support Specialist

    5 days ago

    Thāne, Maharashtra, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role involves providing expert technical assistance to users, resolving complex issues, and collaborating with cross-functional teams to drive innovation and improvement.Key Responsibilities:Technical Support: Provide high-quality...

  • Technical Support Specialist

    7 days ago

    Thāne, Maharashtra, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,10,000

    We are seeking an exceptional Technical Support Specialist to deliver top-notch post-sales support and technical expertise to our customers.Key ResponsibilitiesProvide technical assistance and guidance to customers and partners on product configuration, performance, and troubleshooting.Diligently diagnose, isolate, and resolve complex technical issues while...

  • Technical Support Specialist

    4 hours ago

    Thāne, Maharashtra, India beBeeSupport Full time ₹ 9,00,000 - ₹ 11,00,000

    We are currently hiring for a skilled professional with passion for technical support, fluent in multiple languages.Job SummaryYou will be the first point of contact for users across global regions. You will handle technical support related to mobile devices and services through various communication channels while working closely with international teams to...

  • Technical Support Specialist

    2 days ago

    Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Specialist Job DescriptionThis is an onsite night role- Rotational Shifts: Between 5:30 PM to 6:30 AM, giving you flexibility and variety.Position Overview:The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with our...

  • Technical Support Specialist

    2 hours ago

    Thāne, Maharashtra, India beBeeTechnical Full time US$ 1,20,000 - US$ 1,40,000

    Job Title:A Technical Support Specialist Role">We are seeking a skilled and experienced technical support specialist to join our team. As a technical support specialist, you will play a critical role in providing top-notch support to our clients and internal teams.The ideal candidate will have a strong understanding of technology and be able to troubleshoot...

  • Technical Support Specialist

    20 hours ago

    Thāne, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a highly skilled professional to provide exceptional customer service as a technical support specialist.Key Highlights:Excellent Communication Skills – Ability to interact professionally and clearly with users across all levels.IT Support Experience – Exposure to troubleshooting, ticketing systems, and resolving technical...

  • Technical Support Specialist

    6 days ago

    Thāne, Maharashtra, India beBeeService Full time ₹ 5,50,000 - ₹ 8,50,000

    Job Title: Technical Support SpecialistLocation:Coimbatore / Tirupur, IndiaJob Summary:We are seeking a skilled technical support specialist with 2 years of experience to provide high-quality service support for computer systems and large format printing solutions.Install, configure, and maintain Epson Large Format Printers at customer locations.Provide...

  • Technical Sales Support-order Management

    4 weeks ago

    Thāne, Maharashtra, India Siemens Full time

    At Siemens Energy we can Our technology is key but our people make the difference Brilliant minds innovate They connect create and keep us on track towards changing the world s energy systems Their spirit fuels our mission Our culture is defined by caring agile respectful and accountable individuals We value excellence of any kind Sounds like...

  • Manager Service Technical Support

    2 days ago

    Thāne, Maharashtra, India Vertiv Full time

    Job DescriptionJob DescriptionHaving minimum of 7 plus years of experience in Chiller Installation, Testing, Commissioning and Servicing. Preferred knowledge in basics of chilled water, heat load calculation, water piping design, I&C services and Inter discipline coordination and team management1. Curriculum Development: Develop and refine training...

  • Technical Support Specialist

    4 days ago

    Thāne, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team. The ideal candidate will have excellent technical knowledge and communication skills, with the ability to work independently and as part of a team.The successful candidate will be responsible for providing technical support to our customers, troubleshooting...