Technical Support Specialist

1 day ago

Thāne, Maharashtra, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000
Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer to join our team. The ideal candidate will have excellent technical knowledge and communication skills, with the ability to work independently and as part of a team.

The successful candidate will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and maintaining our IT systems.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot complex technical issues and resolve them in a timely manner
  • Maintain our IT systems, including hardware and software
  • Work closely with other teams to ensure seamless delivery of services

Requirements:

  • 1+ years of experience in a corporate setting, supporting Windows, Mac or Linux operating systems
  • Experience troubleshooting integrated and interdependent computer systems
  • Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

Preferred Qualifications:

  • CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
  • Experience in a dynamic environment with a high degree of customer service

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive team environment

How to Apply:

To apply for this role, please submit your resume and cover letter to us. We look forward to hearing from you

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