Senior Technical Director
6 hours ago
Job Title: Senior Technical Director
Job Summary:
We are seeking a Senior Technical Director to lead our Managed Services practice at Horizontal Digital. As a key member of our team, you will be responsible for overseeing the delivery of managed services, including system enhancements, user support, and system maintenance.
Key Responsibilities:
- Manage and lead a team of Service Desk, Infrastructure, and Application Engineers
- Foster strong relationships with clients and serve as the primary point of contact for managed services engagements
- Oversee the delivery of managed services, including system enhancements, user support, and system maintenance
- Continuously analyze clients' environments and identify areas for improvement
- Implement best practices to ensure the highest quality of service delivery
Requirements:
- Proven experience managing a team of software development professionals
- Excellent problem-solving skills and ability to troubleshoot complex issues
- Strong business acumen and ability to align technical solutions with business objectives
- Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a closely related technical discipline
- Minimum 8 years of experience with mainstream web development technologies, ideally with .NET technologies
- Minimum 3 years of experience with Azure DevOps, GitHub, or other code repository tools
- Minimum 3 years of experience with MVC development patterns
- Minimum 2 years of experience in direct management of software developers
- Experience with Sitecore and/or Salesforce
- Experience with Azure Cloud, AWS, or GCP is a plus
- Exceptional communication and interpersonal skills
- Working knowledge of project management fundamentals and practices
About Us:
Horizontal Digital is a leading provider of managed services and cloud solutions. We are committed to delivering high-quality services to our clients and providing a collaborative and dynamic work environment for our team members.
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