Technical Content Specialist

6 days ago


Vadodara, Gujarat, India Civica Full time
Job Title: Technical Writer

Job Summary:

We are seeking a skilled Technical Writer to join our team at Civica. As a Technical Writer, you will be responsible for creating high-quality product documentation that meets the needs of our internal developers, business analysts, and customers.

Key Responsibilities:

  • Develop documentation for new features and user stories, ensuring that it is accurate, concise, and easy to understand.
  • Prepare well-structured drafts based on Civica templates and regulatory requirements.
  • Take ownership of producing all product publications, including user guides, release notes, online help, and training content.
  • Liaise with key stakeholders to create, review, and verify information.
  • Simplify complex technical descriptions into user-friendly information while retaining the integrity of the product feature.
  • Familiarize yourself with the product application and document features independently with minimum supervision.
  • Follow and adhere to release cycles.
  • Follow internal writing guidelines and publishing process.
  • Provide accurate and concise updates to Senior Tester/Product Owner/Project and/or Test Manager.
  • Build collaborative relationships within the Civica Group, both internally and externally, to ensure effective communication and common goals.
  • Create fresh, high-quality, and trendy documents and content.
  • Comply with Civica's ISO 9001 Quality Management System.

Requirements:

  • First-class and above grade in a bachelor's degree from a university accredited by the University Grants Commission (UGC).


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