Warranty Claims Manager
3 days ago
We are seeking an experienced Warranty Claims Manager to join our team in Goa, Sangli, or Kolhapur. This role is responsible for ensuring the smooth operation of warranty claims and related processes.
About UsAt Autobahn Trucking Corporation Private Limited, we pride ourselves on providing exceptional services to our customers. Our team of experts works tirelessly to ensure that our products meet the highest standards of quality and reliability.
Key Responsibilities- Warranty Decision-Making: Responsible for making informed decisions regarding warranty claims for product defects reported to our workshop.
- Reporting and Documentation: Detailed reporting of complaints, investigations, and rectifications for vehicles under warranty.
- Coordination with DICV: Coordinate with DICV AO for required approvals for warranty claims.
- Inventory Management: Warranty failed parts tagging and storage in the workshop.
- Dispatch and Scrap Management: Dispatch of all failed parts to DICV on request and scrapping in presence of DICV representative.
- Disposal and Compliance: Ensure disposal of failed parts scrap and adherence to regulatory requirements.
- Claim Settlement and Reimbursement: Follow up with DICV for warranty claim settlement and reimbursement.
- Audit Support: Upkeep of warranty claim documents for regular dealer audits.
- Dealer and Service Center Coordination: Coordinate with proprietary parts dealers and service centers for their respective parts warranty claims.
- Workshop Updates: Update workshop personnel on latest warranty policy changes.
- Bachelor's degree in a relevant field (e.g., business administration, engineering).
- Minimum 3 years of experience in warranty claims management or a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Competitive Salary: ₹12,00,000 per annum.
- Opportunities for Growth: Career advancement opportunities within the company.
- Benefits Package: Comprehensive benefits package including health insurance, retirement plan, and paid time off.
₹1,200,000 - ₹1,500,000 per annum based on qualifications and experience.
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