Senior Branch Manager

1 week ago


Goa, India ICICI Lombard Full time
Job Title: Senior Branch Manager - Insurance Sales Lead

We are seeking a highly skilled and experienced Senior Branch Manager to lead our team of Unit Sales Managers (USMs) in driving sales of General Insurance products through an agency channel.

About the Role:

  • To achieve sales targets, develop high-performing teams, and ensure overall branch performance.
  • Recruit, hire, and onboard USMs, providing ongoing training and development to enhance their product knowledge, sales skills, and customer service abilities.
  • Set clear performance expectations, monitor team performance closely, and conduct regular team meetings to communicate company goals, strategies, and updates.
  • Motivate and inspire the team to achieve sales targets and maintain high levels of productivity.
  • Resolve team conflicts and address performance issues promptly.

Sales Leadership:

  • Develop and implement effective sales strategies to achieve the branch's sales objectives.
  • Monitor market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.
  • Collaborate with underwriting, claims, and operations departments to ensure smooth and efficient processes.
  • Build strong relationships with key stakeholders, including agents, brokers, and customers.
  • Analyze sales data and performance metrics to identify areas for improvement and take corrective action.

Operational Excellence:

  • Ensure compliance with all regulatory requirements and company policies and procedures.
  • Monitor and manage the branch's operational expenses to optimize costs.
  • Implement effective systems and processes to streamline workflows and improve efficiency.
  • Maintain accurate and up-to-date records of all sales activities and performance metrics.

Qualifications and Experience:

  • Postgraduate degree from a recognized university.
  • 3-5 years of experience in team management, preferably in the insurance industry.
  • Strong knowledge of General Insurance products and industry regulations.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven track record of achieving sales targets and building high-performing teams.

Desired Skills:

  • Analytical skills to analyze data and identify trends.
  • Problem-solving and decision-making abilities.
  • Negotiation and persuasion skills.
  • Ability to work under pressure and meet deadlines.
  • Strong work ethic and commitment to achieving results.

The estimated salary range for this position is ₹800,000 - ₹1,200,000 per annum, based on factors such as location, experience, and qualifications.



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