Presales Executive

**Lead Generation and Qualification**:

- Respond promptly to leads generated through various online platforms such as Google Ads, Meta Ads, YouTube Ads, etc.
- Qualify leads based on predefined criteria to ensure they match the company's target market and have genuine interest.
- **CRM Management**:

- Utilize CRM software efficiently to track and manage leads generated from online sources.
- Ensure all lead interactions, follow-ups, and updates are accurately recorded in the CRM system.
- **Client Communication**:

- Initiate outbound calls to follow up with leads and engage in meaningful conversations to understand their needs and preferences.
- Provide detailed information about the company's products/services and address any queries or concerns the leads may have.
- **Sales Collateral Development**:

- **Pipeline Management**:

- Monitor and manage the online leads pipeline diligently, ensuring leads are progressed through the sales process efficiently.
- Prioritize follow-up actions based on lead responsiveness and potential for conversion.
- **Relationship Building**:

- Build rapport with online leads by delivering personalized and attentive communication.
- Engage in active listening to understand the pain points and objectives of the leads, fostering trust and credibility.
- **Market Research and Analysis**:

- Stay informed about the latest trends and strategies in online lead generation and digital marketing.
- Analyze data from online lead sources to identify patterns and optimize lead generation campaigns for better results.
- **Performance Reporting**:

- Generate regular reports on the performance of online lead generation campaigns, including metrics such as conversion rates, lead quality, and ROI.
- Use insights from reporting to refine strategies and improve the effectiveness of lead generation efforts.
- **Training and Development**:

- Stay updated on best practices for engaging with online leads and leveraging digital channels for sales.
- Participate in training sessions and workshops to enhance skills in areas such as digital marketing, social media, and CRM usage.
- **Customer Feedback and Satisfaction**:

- Solicit feedback from online leads regarding their experience with the company's communication and sales process.
- Act on feedback to improve the online lead conversion journey and ensure a positive customer experience.

With a focus on answering and calling leads generated through online platforms, these KRAs empower the Pre-Sales Executive to effectively engage with prospects, nurture relationships, and drive conversions in the digital landscape.

Pay: ₹22,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 01/11/2024