Customer Relationship Management Executive

11 hours ago


Mumbai, Maharashtra, India HireBloc Full time
About the Role

HireBloc is seeking a skilled Customer Relationship Management Executive to join our team. As a key member of our sales team, you will be responsible for managing the customer relationship management (CRM) system and ensuring its efficient utilization to enhance sales operations.

Key Responsibilities
  • Maintain accurate customer data and provide valuable insights for sales strategies and customer communication.
  • Analyze customer data and behavior to identify trends and opportunities for sales improvement.
  • Develop and maintain sales reports and dashboards for performance tracking.
  • Ensure data accuracy and cleanliness within the CRM system.
  • Conduct regular audits of CRM data and processes to ensure compliance and efficiency.
  • Optimize CRM workflows and processes to improve user experience and sales productivity.
  • Assist in the creation and maintenance of CRM documentation and standard operating procedures.
  • Participate in CRM system upgrades and enhancements.
  • Generate insights and recommendations for sales strategies based on CRM data analysis.
  • Contribute to the development of customer segmentation, targeting, and profiling.
  • Collaborate with IT and other departments to integrate CRM with other business systems.
  • Stay updated with industry best practices and technologies related to CRM and sales operations.
Requirements
  • Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
  • Proven experience in CRM administration or a similar role.
  • Demonstrated knowledge of CRM software and tools, such as Salesforce, HubSpot, or Zoho CRM.
  • Strong understanding of sales processes and strategies.
  • Proficiency in data analysis and reporting.
  • Excellent communication and interpersonal skills.
  • Ability to translate business requirements into technical solutions within the CRM.
  • Problem-solving skills with a focus on continuous improvement.
  • Experience in training and supporting end-users in CRM systems.
  • Understanding of customer relationship management best practices.
  • Ability to prioritize and manage multiple tasks simultaneously.
  • Attention to detail and commitment to data integrity.
  • Knowledge of GDPR and other relevant data protection regulations.
  • Understanding of marketing automation and its integration with CRM systems.
  • Adaptability and willingness to learn new technologies and tools.

marketing automation, customer segmentation, CRM system upgrades, GDPR knowledge, communication skills, CRM, CRM software, sales reporting, training and support, CRM documentation, sales, problem-solving skills, data analysis, CRM software management, customer data analysis, IT integration, customer communication



  • Mumbai, Maharashtra, India Super Scholar Full time

    Job Summary: As a Customer Relationship Manager at Super Scholar, you will be responsible for managing customer relationships and loyalty programs to enhance client engagement and drive sales. This role focuses on customer data management, client communication, and delivering a superior customer experience through personalized interactions. The ideal...


  • Mumbai, Maharashtra, India Super Scholar Full time

    Job Summary:The Customer Relationship Manager will be responsible for managing customer relationships and loyalty programs to enhance client engagement and drive sales for Super Scholar. This role focuses on customer data management, client communication, and delivering a superior customer experience through personalized interactions.Key...


  • Mumbai, Maharashtra, India JewelsHire Full time

    Job SummaryJewelsHire is seeking a skilled Customer Relationship Executive to join our team. As a key member of our sales and marketing team, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and ensuring customer satisfaction.Key ResponsibilitiesDevelop and implement sales strategies to meet...


  • Mumbai, Maharashtra, India Snaphunt Full time

    The OpportunitySnaphunt is seeking a skilled Customer Relationship Executive to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and driving revenue growth.The RoleDevelop and execute strategies to build and maintain strong customer...


  • Mumbai, Maharashtra, India A2Tech Full time

    We are seeking highly motivated and results-driven individuals to join our team at A2Tech as a Customer Relationship Executive.The ideal candidate will have a passion for sales and customer engagement, with the ability to work in a fast-paced environment and meet challenging targets.Key Responsibilities:Bring in new sales and revenue growthEnsure high levels...


  • Mumbai, Maharashtra, India Sayaji Realty Full time

    Job Title:Customer Relationship ManagerJob Summary:We are seeking a highly skilled Customer Relationship Manager to join our team at Sayaji Realty. The successful candidate will be responsible for building and maintaining strong relationships with our high net worth clients, providing exceptional service, and fostering long-term connections to drive sales...


  • Mumbai, Maharashtra, India PeoplesHR Full time

    **Role Overview**At PeoplesHR, we seek an experienced CRM Specialist to lead our customer relationship management initiatives.The ideal candidate will have a strong background in CRM and analytical systems, with a proven track record of driving retention campaigns and expanding brand value.Key ResponsibilitiesDevelop and execute CRM strategies to retain...


  • Mumbai, Maharashtra, India DBS Bank Full time

    Key Roles and Responsibilities:As a Sales and Relationship Officer at DBS Bank, you will be responsible for acquiring new clients, building strong relationships, and generating revenue through the sale of banking products.Some of your key duties will include:• Acquiring new current and savings accounts from the branch catchment area• Quality sourcing of...


  • Mumbai, Maharashtra, India Empire Prime Realty Full time

    Job Description:To foster strong relationships with our clients, we seek a highly skilled Customer Relationship Manager. This role involves connecting with customers, scheduling meetings to understand their needs, and conducting financial analyses to recommend suitable solutions.Key Responsibilities:Develop and maintain rapport with customersSchedule...


  • Mumbai, Maharashtra, India TIGI HR Full time

    Job Title: Sales and Service SpecialistDesignation: Sales & Service EngineersExperience: 2+ Years relevant experienceKey Responsibilities:Plan and execute sales strategies to meet customer needsTravel extensively to cover assigned sales territoryDevelop and maintain strong relationships with customersHandle technical and functional aspects of RFQsCommunicate...


  • Mumbai, Maharashtra, India Cemech Lexury Paints Full time

    Company OverviewCemech Luxury Paints is a leading luxury paint manufacturer in South India, known for producing high-quality, affordable paints that meet the unique requirements of the Indian market. Our paints are made with the finest products and materials, and we ensure meticulous cleaning of surfaces for a perfect finish.Job OverviewWe are seeking a...


  • Navi Mumbai, Maharashtra, India Sperton Global AS Full time

    We are seeking an experienced CRM Project Lead to oversee the planning and execution of customer relationship management (CRM) projects within our organization. As a CRM Project Lead, you will play a crucial role in driving customer-centric initiatives and improving business operations.Key Responsibilities:Team Leadership: Assemble and lead a...


  • Mumbai, Maharashtra, India OppenheimerFunds Distributor, Inc Full time

    Job SummaryWe are seeking a highly skilled Relationship Manager to join our team at OppenheimerFunds Distributor, Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our distributors, driving sales growth, and providing exceptional customer service.Key ResponsibilitiesDevelop and execute...


  • Mumbai, Maharashtra, India Illusion Aligners Full time

    At Illusion Aligners, we're committed to delivering exceptional customer experiences through our team of expert dentists, orthodontists, and certified dental technicians. Our focus on personalized customer service and cutting-edge technology sets us apart in the industry.The Role As a key member of our team, you'll be responsible for:Building strong, lasting...


  • Mumbai, Maharashtra, India JewelsHire Full time

    Job SummaryJewelsHire, a leading recruitment agency in the jewellery industry, is seeking a skilled Customer Relationship Executive to join our team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless communication, and driving business growth.Key ResponsibilitiesDevelop...


  • Navi Mumbai, Maharashtra, India Sperton Global AS Full time

    We are seeking an experienced CRM professional to oversee the planning and execution of customer relationship management projects within our organization.As a CRM expert, you will play a crucial role in driving customer-centric initiatives and improving business operations.Key Responsibilities:Team Leadership: Assemble and lead a cross-functional project...

  • Relationship Manager

    2 weeks ago


    Mumbai, Maharashtra, India American Express Full time

    Unlock Your Potential as a Relationship Manager at American ExpressAre you a customer-centric professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? As a Relationship Manager at American Express, you'll have the opportunity to build strong relationships with our most valued...


  • Mumbai, Maharashtra, India Hiregis Full time

    About the RoleWe're looking for a skilled Virtual Relationship Manager to join our team at Hiregis. As a Virtual Relationship Manager, you will play a vital role in building and maintaining relationships with our customers by providing them with a truly exceptional digital banking experience.Main Responsibilities:Regularly engage with customers and provide a...

  • Relationship Manager

    10 hours ago


    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    Job Title: Relationship OfficerJob Description for Arting Digital Private Limited:Position Overview:As a Relationship Officer at Arting Digital Private Limited, you will play a crucial role in creating and managing relationships with our OEM partners. Your primary focus will be to identify and close deals in the SMB/Enterprise segment, ensuring a healthy and...

  • Relationship Manager

    2 weeks ago


    Mumbai, Maharashtra, India ConsultBae India Private limited Full time

    Job Title: Relationship ManagerWe are seeking a skilled Relationship Manager to join our team at ConsultBae India Private Limited. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with high net worth clients, providing them with expert financial advice and personalized wealth management solutions.Key...