Business Development Manager

6 days ago


Guwahati, Assam, India AccorHotel Full time

Business Development Manager

Key Responsibilities:

  1. Market Analysis and Strategy Development:
  • Conduct thorough market research to identify trends, competitors, and potential areas for growth.
  • Develop comprehensive business development strategies aligned with the hotel's objectives and market dynamics.
  • Identify target market segments and develop tailored strategies to penetrate and capture market share.
Sales and Revenue Generation:
  • Develop and execute sales plans to meet or exceed revenue targets.
  • Build and maintain strong relationships with corporate clients, travel agencies, event planners, and other key stakeholders.
  • Negotiate contracts, pricing, and terms to secure profitable business agreements.
  • Continuously explore new revenue streams such as group bookings, events, packages, and ancillary services.
Customer Relationship Management:
  • Ensure exceptional customer service standards are maintained to foster guest loyalty and positive reviews.
  • Actively engage with guests to gather feedback, address concerns, and identify opportunities for improvement.
  • Implement loyalty programs and retention strategies to encourage repeat business and enhance guest satisfaction.
Networking and Representation:
  • Represent the hotel at industry events, trade shows, and networking functions to promote brand awareness and establish professional relationships.
  • Stay abreast of industry trends, best practices, and regulatory changes to remain competitive and adaptive in the market.
Reporting and Analysis:
  • Track and analyze sales performance metrics, market trends, and customer feedback to assess the effectiveness of business development strategies.
  • Prepare regular reports and presentations for senior management highlighting key insights, achievements, and areas for improvement.

Remote Work: No

Employment Type: Full-time



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