Senior Credit Controller
1 month ago
About Us:
Sri Sri Tattva Panchakarma is seeking an experienced Senior Credit Controller to join our team.
Salary: $80,000 - $120,000 per annum
Job Description:As a Senior Credit Controller, you will play a critical role in managing and optimizing our company's credit control processes. You will be responsible for ensuring the effective collection of outstanding debts while minimizing the risk of bad debts.
- Credit Management:
- Develop and implement credit control policies and procedures.
- Monitor and manage the company's credit risk by assessing the creditworthiness of new and existing customers.
- Maintain accurate and up-to-date customer credit information and credit limits.
Debt Collection:
- Oversee and manage the collection of overdue accounts, including the resolution of disputes and discrepancies.
- Conduct regular follow-ups with customers to ensure timely payments.
- Negotiate payment plans and settlements with customers when necessary.
Reporting & Analysis:
- Prepare and present regular reports on aged debt, collection activities, and credit risk exposure to senior management.
- Analyze customer payment trends and identify potential risks to develop proactive strategies.
Customer Relationship Management:
- Build and maintain strong relationships with key customers to facilitate effective communication and resolution of credit issues.
- Provide excellent customer service while balancing the need to manage credit risk.
Team Leadership:
- Mentor and guide junior credit control staff, providing training and support as needed.
- Foster a collaborative and results-driven team environment.
Compliance & Improvement:
- Ensure compliance with legal and regulatory requirements related to credit control and debt collection.
- Continuously evaluate and improve credit control processes and systems to enhance efficiency.
Requirements:
- Bachelor's / master's degree in Finance, Accounting, Business Administration, or a related field.
- Professional certification (e.g., ACA, ACCA) is a plus.
- Minimum of 5-7 years of experience in credit control or a related financial role, with at least 2 years in a senior or supervisory capacity.
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