Strategic Partnership Developer

1 day ago

Shimoga, Karnataka, India beBeeoperations Full time ₹ 15,00,000 - ₹ 20,12,000
Partner Operations Specialist Job Description

We are looking for an experienced Partner Operations Specialist to join our team. This is a dynamic role that requires strong organizational and project management skills, as well as excellent communication and stakeholder management abilities.

The successful candidate will be responsible for maintaining and updating the list of active certifications, tracking progress toward certification goals, and supporting team members in achieving requirements. They will also manage and triage help desk requests, coordinate L2 and L3 escalations, and deliver accurate and timely reporting on Partner Center metrics.

In addition, the Partner Operations Specialist will facilitate co-sell vs. partner-led motions, ensuring offer attachment to protect performance metrics. They will also identify opportunities eligible for PAL (Partner Admin Link) or POR (Partner of Record) attribution, ensure attribution requirements are captured and executed post-contracting, and ensure accurate PAL and POR attribution once requirements are met.

The ideal candidate will have a strong understanding of the partner ecosystem, experience in sales operations, partner management, or channel programs, and be detail-oriented with a data-driven mindset.

Benefits

We offer competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement. Our employees enjoy a dynamic and growing work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Key Responsibilities
  • Maintain and update the list of Launch's active certifications
  • Track progress toward certification goals and support team members in achieving requirements
  • Manage and triage help desk requests
  • Coordinate L2 and L3 escalations to ensure timely resolution
  • Deliver accurate and timely reporting on Partner Center metrics
  • Facilitate co-sell vs. partner-led motions
  • Identify opportunities eligible for PAL or POR attribution
  • Evaluate attribution requirements

Note:

This job description is a summary of the main responsibilities and qualifications for the position. It is not an exhaustive list of tasks, duties, or requirements.

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