Sports Operations and Growth Manager
2 weeks ago
We are a leading swim center located in South Bengaluru, founded in 2012. Our mission is to develop India's top swim school and high-performance swim center.
Job DescriptionWe are looking for a highly motivated individual to join our team as a Sports Operations and Growth Manager. In this role, you will be responsible for driving membership growth, expanding institutional swim programs, and enhancing customer experience.
Key Responsibilities:- Drive Membership Growth: Lead targeted demand generation strategies to retain members and increase registrations, ensuring the center's growth and success.
- Expand and Develop Institutional Swim Programs: Grow membership during lean hours by developing and promoting institutional swim programs.
- Track Key Metrics and Analyze Performance Data: Monitor key metrics, analyze performance data, and prepare regular reports to support management's decision-making.
- Build the Center's Brand: Engage in community outreach, form partnerships, and manage social media presence to build the center's brand.
- Maintain Strong Customer Relationships: Consistently address and implement improvements based on customer feedback to maintain strong relationships.
- Collaborate with Swim Coaches and Teachers: Optimize resource utilization by collaborating with swim coaches and teachers.
- Handle Administrative Tasks: Manage event coordination, reporting, and other administrative tasks to maintain efficient daily operations.
To succeed in this role, you will need:
- 4+ years of experience in sports management, marketing, or operations.
- PASSION FOR SPORTS: Genuine enthusiasm for sports and fitness, with an understanding of the sports industry dynamics.
- EXPERIENCE IN MARKETING AND SALES STRATEGIES: Proven experience in developing and implementing marketing and sales strategies to drive business growth.
- PROVEN LEADERSHIP SKILLS: Ability to lead, motivate, and manage a team effectively.
- STRONG INTERPERSONAL SKILLS: Fluency in English and the local language, with a focus on building positive relationships.
- DATA ANALYSIS SKILLS: Proficient in data analysis, reporting, and decision-making using MS Excel or Google Sheets.
- SPECIALIZED KNOWLEDGE: Skilled multitasker with a proactive problem-solving approach and calm under pressure.
We offer a competitive salary range of ₹8,00,000 - ₹12,00,000 per annum, depending on your qualifications and experience. Additionally, you will receive comprehensive health insurance and opportunities to participate in swimming activities.
This is a full-time position with a day shift schedule. You will be required to relocate to Padmanabhanagar, Bengaluru, Karnataka.
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