Guest Experience Specialist

1 week ago


Mumbai, Maharashtra, India beBeeCustomerFocus Full time ₹ 30,00,000 - ₹ 50,00,000
Job Opportunity:

We foster a culture of acceptance and inclusivity, welcoming individuals who are eager to grow and learn.

Key Responsibilities:
  • Deliver exceptional customer service with a friendly and engaging demeanor
  • Select the perfect options for guests and optimize revenue through effective up-selling
  • Recommend property facilities and assist guests with information and special requests
  • Manage room reservations, process group rooming lists, and maintain accurate information in our system
Required Skills and Qualifications:
  • A strong guest-focused attitude is essential
  • Educational background: Bachelor's degree in Hospitality or Hotel Management, or an equivalent program
  • Candidates must have graduated from a reputable educational institution
  • Minimum 1 year of experience in Reservations; prior experience working with Opera or Opera Cloud is beneficial
  • Excellent interpersonal and problem-solving skills
  • Proficiency in English; knowledge of additional languages is a plus

By joining us, every chapter of your story is yours to write, and together we can shape tomorrow's hospitality landscape.

Dive into the possibilities that await you at our establishment.



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