Strategic Human Resources Partner for Talent Development
3 days ago
About Us:
We are at the forefront of revolutionizing the food delivery industry, leveraging cutting-edge technology to build the world's most valuable restaurant company on the internet.
With an immense opportunity driven by exponential growth in the global food delivery market, we've successfully established a strong presence in India, Indonesia, UAE, UK & KSA with nearly 50 brands and over 4,500+ internet restaurants built on our proprietary Rebel Operating System.
We're on the cusp of a revolution, creating unparalleled customer-first experiences. This is your chance to disrupt a 500-year-old industry with technology at its core.
Customer Delight Team:
The heart of Rebel Foods, our Customer Delight team strives to provide a Unique, Memorable, Delightful, and Sure (UMDS) experience to all customers throughout their journey. We engage, empathize, and exceed expectations, fostering a culture that's always excited to help customers achieve their goals.
Our Customer Champs, empowered to deliver exceptional experiences, work closely with business leaders and hiring managers to identify hiring requirements for employees at all levels. They build strong talent pipelines using creative sourcing channels and out-of-the-box thinking.
Key Responsibilities:
- Partner with business leaders and hiring managers to understand and identify hiring requirements for employees at all levels.
- Build a strong talent pipeline for current and future hiring needs using creative sourcing channels and out-of-the-box thinking.
- Oversee and measure recruitment metrics for monitoring performance (offer to join, hiring NPS, candidate experience, attrition, etc.).
- Partner with managers and employees to understand issues and help resolve through HR practices, processes, or policies.
- Cultivate partnerships with Functional leads to understand current issues and anticipate upcoming ones in order to provide timely HR guidance as needed.
- Build Career roadmaps for CD Associates and Team leads using Capability Building and Talent Management tools.
- Design Retention Practices: Grooming, Learning & Development, People Retention & Engagement.
- Resolve Grievances: For all kinds of people-related grievances, HRBPs will be there to help.
- Continuous Climate Check & Anticipate Issues in advance: Improving ENPS, Regular Catch up with employees to understand the employee situation.
Skill Requirements:
- Experience of successfully supporting and partnering employees.
- Hands-on experience in managing end-to-end recruitment.
- Ability to work with Business and HR stakeholders.
- Enjoys working collaboratively and in a team environment.
- Strong interpersonal, communication, and people skills.
We're Looking for Someone Who Can:
An HR professional with 4-6 years of experience in a BPO background with a MBA in HR would be a right fit for this role. If you're passionate about disrupting the status quo and joining a revolutionary organization, we'd love to hear from you.
At Rebel Foods, we believe in a strong ideology of customer-first thinking and people-centric approach. Our culture is built on empowering our employees to make a real impact, and we're looking for someone who shares our vision.
$60,000 - $80,000 per annum, depending on location and experience.
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