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Sales and Customer Support Specialist
1 month ago
We are seeking a highly motivated and skilled Sales and Customer Support Specialist to join our team at Aristocrat. This role involves providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
About the Role:The successful candidate will be responsible for maintaining strong relationships with researchers and academics, providing them with information about our support services, and responding to inquiries related to research publication editing and other services.
- Contacting researchers and academics to provide information about Aristocrat's support services.
- Responding to inquiries regarding research publication editing and related services.
- Maintaining client records and updating databases with new information.
- Coordinating with research and support teams to follow up on client requirements.
To succeed in this role, you will need:
- Excellent communication skills in English.
- Experience in telecalling or support services roles is preferred.
- Strong customer service orientation and problem-solving abilities.
- Ability to handle high volumes of client calls effectively.
We offer a competitive salary range of $40,000 - $60,000 per annum, depending on experience, as well as opportunities for career growth and development in a dynamic and supportive environment.
