Sales and Customer Support Associate

2 days ago


Chennai, Tamil Nadu, India ABABIL HEALTHCARE Full time
About the Role

We are seeking a highly motivated and results-driven Sales and Customer Support Associate to join our team at ABABIL HEALTHCARE. This is an excellent opportunity for individuals who are passionate about sales and customer service.

Job Summary

The successful candidate will be responsible for making outbound calls to customers, prospects, or clients to sell products/services, gather information, or provide support. As a Sales and Customer Support Associate, you will play a crucial role in achieving our sales targets and providing exceptional customer service.

Key Responsibilities
  • Make outbound calls to generate leads, qualify prospects, and close sales.
  • Achieve daily/weekly/monthly sales targets.
  • Pitch products/services to potential customers.
  • Handle customer objections and negotiations.
Customer-Focused Responsibilities
  • Respond to customer inquiries via phone.
  • Provide product/service information and support.
  • Resolve customer complaints and concerns.
  • Upsell or cross-sell relevant products/services.
General Responsibilities
  • Maintain accurate records of calls made, sales, and customer interactions.
  • Follow company scripts and guidelines.
  • Stay up-to-date on product/service knowledge.
  • Meet or exceed performance metrics (e.g., call volume, conversion rates).
  • Collaborate with team members to achieve shared goals.
Requirements
  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills (CRM software, dialing systems).
  • High school diploma or equivalent required; degree preferred.
Salary and Benefits

The estimated annual salary for this role is ₹3,50,000 - ₹5,00,000, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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