Customer Support Associate

5 days ago


Chennai, Tamil Nadu, India Thanisha Jobs Full time

**Job Overview**

At Thanisha Jobs, we are seeking a talented Customer Support Associate to join our team.

The successful candidate will be responsible for providing exceptional customer support via phone, email, and chat, resolving customer inquiries and issues in a timely and professional manner.

Key Responsibilities:

  • Provide customer support via phone, email, and chat
  • Resolve customer inquiries and issues
  • Demonstrate empathy and patience while addressing customer concerns
  • Utilize product knowledge to assist customers effectively
  • Manage time efficiently to meet customer service level agreements

Requirements:

  • Excellent communication skills
  • Problem-solving abilities
  • Patience
  • Empathy
  • Product knowledge
  • Time management
  • Adaptability


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