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Key Customer Support Specialist

1 month ago


Chennai, Tamil Nadu, India 2coms Full time

We are seeking a talented Key Customer Support Specialist to join our team at 2coms in Chennai. This exciting opportunity is perfect for non-technical graduates who want to start their career in a leading MNC.

About the Role

As a Key Customer Support Specialist, you will be responsible for resolving customer queries via chat or mail support without any calling involved. You will also work rotational shifts, mostly at night, and enjoy a competitive salary package of ₹15,000 CTC.

The ideal candidate should have excellent communication skills, be able to speak and write good English with proper punctuation and grammar. We welcome applications from non-technical graduates with a good grasp of English language skills.

Requirements
  • Prior experience in customer-facing roles or similar fields is not necessary, but a willingness to learn and grow is essential.
  • You should be comfortable working in a dynamic environment with rotational shifts, including nights.
What We Offer
  • A comprehensive benefits package, including PF and ESI, will ensure your financial stability and security.
  • Both-way cab facility (pickup and drop) will make your daily commute convenient and hassle-free.
  • Enjoy a work-life balance with our flexible work-from-office policy.