Sales Support Specialist

5 days ago


Chennai, Tamil Nadu, India Athenese Dx Private Limited Full time

Athenese Dx Private Limited is seeking a highly skilled Sales Support Specialist to join their team. As the primary point of contact for clients, this role involves managing client needs, ensuring smooth communication and service delivery, and providing direct administrative support to the sales team.

Key Responsibilities
  • Serve as the primary contact for customers, managing daily administration, calendars, travel schedules, and calls.
  • Address customer inquiries regarding accounts and products as the main customer service representative.
  • Enhance customer satisfaction by promptly responding to emails and handling phone orders. Collaborate with sales representatives to ensure timely order processing.
Sales Files and Reports
  • Develop and maintain an organized filing system for all active sales files, both digitally and in hardcopy.
  • Lead the preparation of resources for high-quality sales presentations.
  • Ensure confidentiality of all sensitive information.
  • Prepare and analyze sales data, proposing actionable insights.
Requirements
  • A bachelor's degree in business administration, sales, marketing, or a related field.
  • Familiarity with CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and experience with sales reporting tools.
Compensation

The estimated salary for this role is around $45,000 per year, based on industry standards and location. This figure may vary depending on factors such as experience and qualifications.



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