Sales / Customer Service Specialist
1 month ago
About the Role:
We are seeking an experienced Sales / Customer Service professional to join our team as a Sales / Customer Service Specialist. This exciting opportunity will allow you to leverage your skills and experience to drive sales growth, build strong customer relationships, and contribute to the success of our organization.
Key Responsibilities:
- Develop and execute effective sales strategies to meet or exceed sales targets for assigned customers.
- BUILD STRONG RELATIONSHIPS WITH CUSTOMERS THROUGH REGULAR VISITS AND FOLLOW-UPS.
- Provide exceptional customer service by addressing customer complaints in a timely and professional manner.
- Monitor and analyze sales performance data to identify areas for improvement and implement changes to optimize results.
- Gather and report market and competitor information to stay ahead of the competition.
- Collaborate with internal teams to ensure seamless delivery of products and services to customers.
- INTRODUCE NEW PRODUCTS AND PROVIDE TRAINING TO END-USERS.
Required Skills and Qualifications:
To succeed in this role, you will need:
- A degree in Business Administration, Marketing, or a related field.
- 3-6 years of industrial sales experience, preferably in the printing industry.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with sales software and CRM systems.
Benefits:
We offer a competitive salary, ranging from $70,000 to $100,000 per year, depending on experience. Additional benefits include:
- An attractive remuneration package, including gratuity, provident fund, and medical insurance.
- A flexible working culture that supports work-life balance.
- Ongoing training and development programs tailored to your needs.
- Exciting and varied corporate activities that foster teamwork and collaboration.
About tesa:
tesa is a leading provider of adhesive solutions that improve the work, products, and lives of our customers. We believe in creating a workplace that values diversity, inclusivity, and equal opportunities. If you share our passion for innovation and excellence, we encourage you to apply for this exciting opportunity.
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