Customer Service Specialist for XRF Instruments
2 days ago
We are seeking a highly skilled and experienced Customer Service Specialist to join our team at Thermo Fisher Scientific. As a key member of our support team, you will be responsible for delivering world-class service experience to our customers by providing proactive support for our X-Ray Fluorescence (XRF) instruments.
Key Responsibilities:- Provide pre-installation, installation, and warranty services for XRF instruments.
- Meet or exceed business commercial plans by ensuring customer satisfaction and resolving any issues.
- Collaborate closely with Sales, Supply Chain, Finance, and other functions to ensure targeted organic growth for the business.
- Bachelor of Engineering (BE) in Electronics/Instrumentation with a minimum of 75% marks in aggregate.
- Proven experience (4-5 years) in handling XRF instruments.
- Able to plan and ensure on-time execution of PM, BD, and installations to meet customer requirements and business revenue targets.
- Proficient in handling high-value sensitive electrical and electronic-based equipment.
- Excellent communication skills in English, both verbal and written.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications.
In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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Customer Service Specialist
4 weeks ago
Chennai, Tamil Nadu, India Thermo Fisher Scientific Full timeJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Thermo Fisher Scientific. As a key member of our customer support team, you will play a crucial role in ensuring the flawless performance of our instruments and delivering world-class customer experience.Main Responsibilities:Develop strong relationships with...
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Technical Service Engineer
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Senior Instrumentation Specialist
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Instrumentation Specialist
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