Account Growth Manager
12 hours ago
About the Company: Netcore Cloud is a comprehensive customer experience platform that enhances and exhilarates the client journey. With a perfect combo of experience and agile mind, we serve over 70% of B2C Unicorns in India and 5000+ brands across 18 countries.
Your Role: As the Customer Experience Lead, you will be responsible for understanding technical roadblocks and making recommendations on solution implementation and core integrations to clients using Netcore Cloud. You will also work closely with internal teams to drive client retention, customer satisfaction, upselling, and cross-selling.
What We Offer: We provide an estimated salary range of $120,000 - $180,000 per annum, based on location and experience. In addition to a competitive salary, we offer immense growth opportunities, continuous learning, and the chance to work with top-notch brands.
- Business-savvy approach with consultative, problem-solving, and issue-resolution skills
- Self-motivated, self-starter, and strategic mindset, quick learner
- 15-20 years of experience in a client-facing/account management role
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