Building Strategic Relationships

1 week ago

Pune, Maharashtra, India beBeeCustomerRelationship Full time ₹ 90,00,000 - ₹ 1,20,00,000
Customer Relationship Manager

We are seeking a skilled Customer Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with customers, analyzing customer data, and identifying opportunities for growth.

About the Role

This is a full-time remote role that requires excellent communication skills, analytical abilities, and experience in market segmentation and customer relationship management. You will work closely with sales and marketing teams to develop strategies that improve customer loyalty and retention.

Key Responsibilities
  • Analyze customer data to identify trends and areas for improvement
  • Develop and implement strategies to improve customer loyalty and retention
  • Collaborate with sales and marketing teams to ensure effective solutions
  • Manage CRM project management to ensure smooth execution
  • Ensure all interactions are data-driven and contribute to overall customer satisfaction goals
Requirements

To succeed in this role, you will need:

  • Analytical skills and experience in data analysis
  • Excellent communication skills and ability to work effectively with sales teams
  • Experience in market segmentation and customer relationship management
  • Project Management skills, with the ability to plan, execute, and oversee CRM projects
  • Strong organizational skills and attention to detail
  • Ability to work independently and remotely
  • Experience with CRM software and systems
  • Bachelor's degree in Business, Marketing, or related field

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