Amazon Vendor Consultant

4 weeks ago


Bengaluru, Karnataka, India ADCI - BLR 14 SEZ - F07 Full time
Job Summary

As a Vendor Consultant at ADCI - BLR 14 SEZ - F07, you will play a crucial role in shaping and delivering strategies for managing key metric pillars for Amazon AVS vendors. This is a unique opportunity to work with key vendors, interface with internal teams, and optimize business for manufacturers on Amazon.com.

Key Responsibilities

Measure success by the performance of internal teams on input metrics and impact of vendors on creating a great customer experience.

Partner with the Retail (AVS) Team to manage vendor relationships by championing vendor needs at Amazon.

Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for vendors.

Develop and execute strategic account plans that deliver on key business opportunities and relevant KPIs for vendors and Amazon.

Collaborate with internal Amazon teams and vendors to improve operational aspects of their business in providing a great consumer experience.

Conduct deep dive analysis on handled issues for vendors and develop recommendations and action plans based on data to improve vendor experience.

Provide thought leadership around planning, roadmaps, and execution.

Establish long-term partnerships with key vendor partners for the group of vendors handled.

Support the launches of new programs, categories, and features.

Conduct regular WBR, MBRs with vendors to highlight business metric performance and build action plans.

Requirements

2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain
2+ years of experience interacting with customers/stakeholders
1+ years of program or project management experience
Experience using data to influence business decisions
Knowledge of advanced Excel (Array and Statistical formulas)
Excellent business communication and interpersonal skills
Ability to work independently and in a team environment
Fast learner and ability to deal with ambiguity

Preferred Qualifications

Knowledge of macros and data analytics
Ability to drive process or procedure improvements
Knowledge of tools such as Sharepoint, SIM-ticketing, and project management tools as well as experience using scripts

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