
Client Relationship Manager
1 day ago
The primary goal of this role is to oversee client relationships and ensure exceptional customer satisfaction.
- Develop and maintain strong, professional relationships with clients to foster trust and loyalty.
- Work closely with internal teams to understand project requirements, scope, and deliverables, ensuring timely completion with accuracy and consistency.
Key Responsibilities:
- Manage client expectations and communicate effectively to ensure seamless project execution.
- Coordinate with internal team members to align project goals, objectives, and timelines.
- Collaborate with clients to identify opportunities for growth and development, driving business results through effective partnerships.
Requirements:
- Minimum 2-4 years experience in a related field, preferably in digital marketing or web design/development.
- Proven track record of delivering high-quality projects and exceeding client expectations.
- Demonstrated ability to work independently and as part of a team, driving results through collaboration and effective communication.
Preferred Skills:
- Experience with project management software and tools (e.g. Basecamp, ClickUp).
- Ability to analyze complex problems and develop creative solutions, driving business outcomes through innovation.
- Strong relationship-building skills, with the ability to build trust and rapport with clients at all levels.
Essential Functions:
- Take ownership of client relationships, driving long-term growth and satisfaction.
- Ensure seamless project execution, aligning internal teams with client goals and objectives.
- Develop and implement strategies to drive business results through effective partnerships and client engagement.
We offer a dynamic work environment that fosters creativity, collaboration, and growth. As a member of our team, you will have the opportunity to make a meaningful impact and contribute to our company's success.
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