
Strategic Client Relationship Manager
1 day ago
As a Key Account Manager, you will play a crucial role in overseeing client relationships and driving business growth.
We are seeking an experienced professional who can work independently and as part of a strong team environment. You will be responsible for managing client accounts, developing strategic plans, and ensuring exceptional customer experiences.
Key Responsibilities:- Manage client relationships and account growth
- Develop and implement strategic plans to drive business results
- Ensure exceptional customer experiences through regular communication and proactive issue resolution
- Collaborate with internal teams to achieve project objectives on time and on budget
- 2-4 years experience in a creative, digital marketing, or web design/development agency
- Prior experience handling or delivering digital/web-based projects
- Passion for great work and the process plus strategies to drive it
- Knowledge of web technologies and digital marketing (no coding experience required)
- Flexible time management and multitasking skills
- Clear, concise, direct communication style
- History of client growth and profitability
- Experience in project management and collaboration software (Basecamp, ClickUp, etc.)
- Ability to work independently and in a strong team environment
- Proven track record working with Sales, Pre-sales, and Account Managers to deliver client services effectively
The ideal candidate will have a passion for technology and innovation, excellent communication and presentation skills, and a strong understanding of business processes and implementation methodologies.
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