
Client Relationship Manager
3 weeks ago
We're Hiring
Client Relationship Manager
(Follow-up & Support)
Location: On-site in Ahmedabad
Aura The Diet Clinic, led by renowned nutritionist Hons (Dr) Saurabh Kaushik, offers personalized lifestyle and nutrition plans that blend science with culture and taste. With over 5000+ transformations and a strong presence across India, we focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals.
Role Summary:
We are looking for a Client Relationship Manager to support our growing client base by maintaining consistent daily communication, motivation and accountability through calls, WhatsApp and messages. You'll be the bridge between the client and the nutritionist ensuring they feel supported, stay on track, and get results.
Key Responsibilities:
Conduct daily follow-ups with clients via WhatsApp and calls.
Send reminders, meal nudges, motivational quotes, and check compliance.
Track client mood, motivation and progress using Google Sheets
Escalate any issues (health concerns, emotional setbacks, non-compliance) to the Head Nutritionist.
Maintain strong rapport and client satisfaction.
Coordinate with the nutritionist for plan updates or dietary changes.
Share weekly progress summaries with the team and client
Encourage referrals by delivering a great support experience.
Who You Are:
Excellent communicator – warm, clear and motivational in tone.
Highly organized and disciplined with follow-up tasks.
Empathetic you genuinely care about people's health journeys.
Comfortable using WhatsApp Business, Excel/Google Sheets, Google Drive.
Preferably has basic knowledge lifestyle
Bonus: Experience in wellness, counselling, coaching, or client service roles.
Qualifications & Experience
Minimum: Graduate in any field
Preferred: Diploma or Counselling / Health Sciences
Fluent in Hindi & English
Experience : 1-2 Yrs
Working Hours:
10 AM to 7 PM (with flexibility as per client response patterns)
6 days a week (Sunday Off)
Why Join Us?
Work with one of India's most credible and inspiring nutritionists
Make a real impact in people's lives
Learn the science behind lifestyle transformations
Grow in a fast-paced wellness brand with national reach
Interested to join Team Aura mail us your resume on or call us at
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