
Dynamic Client Relationship Manager
4 days ago
We are seeking a Client Account Manager to join our team in this dynamic and creative role.
Job Description:As a Client Account Manager, you will be the primary point of contact for our clients. You will work closely with them to ensure they are finding value in our services.
You will be responsible for ensuring exceptional customer experience while capturing customer feedback and reporting requests to our Project Management and Development teams.
Key Responsibilities:- Be the primary point of contact for our clients
- Work with clients to ensure they are finding value in our services
- Ensure exceptional customer experience
- Capture customer feedback and report requests to our Project Management and Development teams
This is a fantastic opportunity for an experienced and enthusiastic individual who is passionate about delivering great work and process strategies.
The ideal candidate will have prior experience handling or delivering digital/web-based projects and possess a passion for web technologies and digital marketing. Experience working with AI services and tools such as ChatGPT or OpenAI is highly desirable.
Requirements:- Prior experience handling or delivering digital/web-based projects
- Possession of passion for great work and process strategies
- Knowledge of web technologies and digital marketing
- Experience working with AI services and tools such as ChatGPT or OpenAI
This role offers a challenging and rewarding environment where you can grow your skills and expertise. You will have the opportunity to work on exciting projects and contribute to the growth of our agency.
In addition, we offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement.
Essential Functions:- Taking accountability and ownership of all client relationships
- Coordinating with internal team members to ensure project requirements and deadlines are met
- Regularly communicating with clients and providing best-in-class service
- Managing budgets and projects within our project management system
- Monitoring and proactively reporting financials for each client
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