Client Relationship Manager

17 hours ago

Ahmedabad, Gujarat, India Aura - The Diet Clinic Full time

We're Hiring

Client Relationship Manager

(Follow-up & Support)

Location: On-site in Ahmedabad

Aura The Diet Clinic, led by renowned nutritionist Hons (Dr) Saurabh Kaushik, offers personalized lifestyle and nutrition plans that blend science with culture and taste. With over 5000+ transformations and a strong presence across India, we focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals.

Role Summary:

We are looking for a Client Relationship Manager to support our growing client base by maintaining consistent daily communication, motivation and accountability through calls, WhatsApp and messages. You'll be the bridge between the client and the nutritionist ensuring they feel supported, stay on track, and get results.

Key Responsibilities:

Conduct daily follow-ups with clients via WhatsApp and calls.

Send reminders, meal nudges, motivational quotes, and check compliance.

Track client mood, motivation and progress using Google Sheets

Escalate any issues (health concerns, emotional setbacks, non-compliance) to the Head Nutritionist.

Maintain strong rapport and client satisfaction.

Coordinate with the nutritionist for plan updates or dietary changes.

Share weekly progress summaries with the team and client

Encourage referrals by delivering a great support experience.

Who You Are:

Excellent communicator – warm, clear and motivational in tone.

Highly organized and disciplined with follow-up tasks.

Empathetic you genuinely care about people's health journeys.

Comfortable using WhatsApp Business, Excel/Google Sheets, Google Drive.

Preferably has basic knowledge lifestyle

Bonus: Experience in wellness, counselling, coaching, or client service roles.

Qualifications & Experience

Minimum: Graduate in any field

Preferred: Diploma or Counselling / Health Sciences

Fluent in Hindi & English

Experience : 1-2 Yrs

Working Hours:

10 AM to 7 PM (with flexibility as per client response patterns)

6 days a week (Sunday Off)

Why Join Us?

Work with one of India's most credible and inspiring nutritionists

Make a real impact in people's lives

Learn the science behind lifestyle transformations

Grow in a fast-paced wellness brand with national reach

Interested to join Team Aura mail us your resume on founder@aurathedietclinic.com or call us at +919998668853

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