Product Support Liaison

2 weeks ago


Delhi, Delhi, India Ingersoll Rand Full time

Ingersoll Rand is a global company committed to innovation and excellence. We are an equal opportunity employer.

Job Summary:

We are seeking a skilled and organized technical product support professional to provide excellent service to our field sales team. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  • Coordinate with the sales team to manage documents and communicate with clients.
  • Process project orders with accuracy and timeliness.
  • Seek approval of technical documents from clients.
  • Analyze data sheets for instruments such as electrical motors and valves.
  • Ensure effective communication and documentation with customers.
  • Inform clients of any unforeseen delays or problems.
  • Cordinate with PPC, Purchase & Quality teams for document submission and approval process.
  • Identify technical shortcomings in purchase orders and propose corrections.

Requirements:

  • Proven experience in technical sales coordination.
  • Excellent verbal and written communication skills.
  • Well-organized and responsible with problem-solving aptitude.
  • Proactive and self-initiating.
  • Dedicated team player.

Compensation: $65,000 - $85,000 per year, depending on location and experience.


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