Product Support Liaison
2 weeks ago
Ingersoll Rand is a global company committed to innovation and excellence. We are an equal opportunity employer.
Job Summary:
We are seeking a skilled and organized technical product support professional to provide excellent service to our field sales team. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:
- Coordinate with the sales team to manage documents and communicate with clients.
- Process project orders with accuracy and timeliness.
- Seek approval of technical documents from clients.
- Analyze data sheets for instruments such as electrical motors and valves.
- Ensure effective communication and documentation with customers.
- Inform clients of any unforeseen delays or problems.
- Cordinate with PPC, Purchase & Quality teams for document submission and approval process.
- Identify technical shortcomings in purchase orders and propose corrections.
Requirements:
- Proven experience in technical sales coordination.
- Excellent verbal and written communication skills.
- Well-organized and responsible with problem-solving aptitude.
- Proactive and self-initiating.
- Dedicated team player.
Compensation: $65,000 - $85,000 per year, depending on location and experience.
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