Business Development Liaison
1 month ago
We're seeking a skilled Relationship Manager for TravClan, who will play a vital role in building and nurturing strong relationships with our business partners. As the primary point of contact, you will be responsible for fostering a highly engaged community of entrepreneurs and agents, ensuring their satisfaction and growth through our platform.
Key Responsibilities- Act as the sole point of contact for TravClan's business partners, providing exceptional support and service to drive retention and growth.
- Educate partners about TravClan's offerings and manage a portfolio of 100-200 business accounts, delivering tailored solutions to meet their needs.
- Collaborate closely with finance, product, and marketing teams to develop innovative processes, products, and promotional strategies that benefit our partners.
- Maintain high partner retention rates while expanding the volume of business through TravClan, ensuring a positive impact on our brand and profits.
- Address customer concerns and grievances related to payments, services, and products, ensuring seamless experiences for our partners.
- Effectively manage feedback and escalations from business partners, acting as a liaison between them and our internal teams.
- Host regular offline and online events, meetups, and workshops to foster a sense of community among TravClan's business partners.
Requirements
- A strong work ethic, passion for startups, and commitment to delivering exceptional results.
- Disciplined and process-oriented, with a focus on driving business growth and partner satisfaction.
- Excellent negotiation skills, ability to build strong relationships, and presence of mind in high-pressure situations.
- Prior experience in sales, account management, or a related field, with a proven track record of success.
- Familiarity with the travel industry and a willingness to learn more about TravClan's offerings and operations.
- A good understanding of different business verticals and the ability to adapt to changing market conditions.
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