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Business Development Liaison

2 months ago

Delhi, Delhi, India TravClan Full time

We are seeking a highly skilled Business Development Liaison to join our team at TravClan. As a key member of our organization, you will be responsible for building and preserving trusting relationships with our customers. Your primary goal will be to find ways to outperform our competition and maintain our company's positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you'll maintain strong relationships with our company's clients to boost our brand and profits in the long-run.

Key Responsibilities
  • Establish and maintain a highly engaged community of business entrepreneurs/agents.
  • Educate members about TravClan and manage 100- 200 business accounts.
  • Collaborate closely with the finance, product, and marketing teams to build better processes, products, and reach.
  • Ensure healthy retention of agents while growing the volume of agent's business through TravClan.
  • Deliver exceptional customer delight while managing agent's grievances related to payments, services, products, etc.
  • Effectively manage feedback and escalations from business partners.
  • Host country-wide offline and online events & meet ups of members from time to time.

Requirements

  • Ethical, hardworking, and 'passionate about startups' mindset.
  • Disciplined & Process Oriented.
  • Strong Negotiation skills.
  • Presence of Mind.
  • Prior Sales / Account Management Experience.
  • Prior Startup / Travel experience preferred.
  • Good understanding of different business verticals.
  • Willing to learn more.