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Senior Business Growth Specialist

1 month ago

Mumbai, Maharashtra, India Newfold Digital Full time

About Newfold Digital

Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established through the combination of Endurance Web Presence and Web.com Group, our mission is to empower success in a connected world with a focus on helping businesses thrive online.

The Business Unit

BigRock is one of India's leading web services brands, providing domains, websites, hosting, and servers to businesses and professionals across India. As an innovative brand with award-winning TV campaigns, BigRock has created a significant presence in the market.

Your Role and Responsibilities

  • Develop a consultative sales approach to focus on customer discovery, need analysis, solution pitching, negotiation, and closure through customer interactions.
  • Build and manage sales pipelines through sales cadences and follow-ups to achieve revenue targets, earning attractive incentives in the process.
  • Stay proactive about the competition to build or improve sales strategies.
  • Work collaboratively with the Support, Product Management, and Marketing team to ensure customer feedback is heard and issues are resolved efficiently.
  • Mentor and coach new team members, sharing your knowledge and best practices to enhance their skills.
  • Be the voice of the customer, putting forth suggestions for new features and improvements through client interactions.
  • Coordinate with the Product, Operations, and Marketing teams to drive customer acquisition and growth campaigns.
  • Build strong customer relationships by connecting with existing customers as their web advisor and helping them achieve their business goals.
  • Pursue projects and initiatives that benefit the sales team, coming up with campaign ideas and taking on tasks that drive growth.

Your Qualifications and Skills

  • You must be a graduate from any stream.
  • 0-2 years of professional experience in the Indian market, preferably in SaaS, retail, customer service, education, or other related fields.
  • Excellent interpersonal skills and ability to interact with customers and peers.
  • You must be a quick learner with an inquisitive mind and a desire to outperform.
  • Interest in technology and a willingness to learn.
  • Ability to work on a pre-defined roster and collaborate with the team.
  • Desire and passion for growth, learning, and development.
  • Good oral and written communication skills.
  • Excellent analytical skills.
  • Able to work as part of a team and contribute to achieving goals.

What We Offer

  • A young and dynamic team with a competitive spirit.
  • An inside sales role with no field sales or cold calling.
  • An open-minded and supportive work environment that fosters growth and development.
  • Opportunities for personal and professional development to ensure your growth.
  • The flexibility to work from our office, remotely, or in a hybrid environment.

Why Choose Newfold Digital

  • We offer a flexible work environment with three scenarios: work-from-home, hybrid, or work-from-the-office.
  • We prioritize work-life balance and understand the importance of living well.
  • We celebrate individual differences and promote a culture of diversity and inclusion.
  • We provide cutting-edge benefits to ensure your well-being and growth.
  • You'll have access to education and certification sponsorships, flexi-leaves, and more.
  • All employees are eligible for a free domain and WordPress blog.
  • We support your career growth and development, helping you learn new skills and take on new challenges.