Customer Relations Manager
1 day ago
Company Overview:
">Seher Jaipur is a Women's Indian Ethnic wear brand founded in 2021, specializing in modern Indian Ethnic Wear designs that combine young perspectives with timeless grace and craftsmanship.
About Us:
">Our brand engages in conceptualization, manufacturing, and vertical sales, driven by our passion for fashion and customer satisfaction.
Job Title:
">We are seeking an experienced Customer Relations Manager to join our team at Seher Jaipur in Jaipur. The successful candidate will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities:
">- Manage customer inquiries and resolve complaints efficiently
- Oversee customer feedback and handle escalations
- Collaborate with cross-functional teams to improve customer satisfaction
Requirements:
">To be successful in this role, you will need:
Skills and Qualifications:
">- Candidate must have excellent verbal and written communication skills
- Ability to multitask and prioritize effectively
- Experience in the fashion or retail industry is preferred
- Knowledge of CRM systems and Retention Marketing is beneficial
- Bachelor's degree in Business Administration, Marketing, or related field
Estimated Salary:
">The estimated salary for this position is ₹35,000 per month, based on industry standards and local market conditions.
What We Offer:
">We offer a competitive salary, opportunities for growth and development, and a dynamic work environment that values teamwork and customer satisfaction.
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