Customer Relations Manager

1 day ago


Jaipur, Rajasthan, India Seher Jaipur Full time

Company Overview:

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Seher Jaipur is a Women's Indian Ethnic wear brand founded in 2021, specializing in modern Indian Ethnic Wear designs that combine young perspectives with timeless grace and craftsmanship.

About Us:

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Our brand engages in conceptualization, manufacturing, and vertical sales, driven by our passion for fashion and customer satisfaction.

Job Title:

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We are seeking an experienced Customer Relations Manager to join our team at Seher Jaipur in Jaipur. The successful candidate will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive customer experience.

Key Responsibilities:

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  • Manage customer inquiries and resolve complaints efficiently
  • Oversee customer feedback and handle escalations
  • Collaborate with cross-functional teams to improve customer satisfaction

Requirements:

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To be successful in this role, you will need:

Skills and Qualifications:

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  • Candidate must have excellent verbal and written communication skills
  • Ability to multitask and prioritize effectively
  • Experience in the fashion or retail industry is preferred
  • Knowledge of CRM systems and Retention Marketing is beneficial
  • Bachelor's degree in Business Administration, Marketing, or related field

Estimated Salary:

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The estimated salary for this position is ₹35,000 per month, based on industry standards and local market conditions.

What We Offer:

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We offer a competitive salary, opportunities for growth and development, and a dynamic work environment that values teamwork and customer satisfaction.



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