Customer Experience Coordinator

7 days ago


Jaipur, Rajasthan, India Seher Jaipur Full time

At Seher Jaipur, we are looking for a talented Customer Relations Manager to join our team in Jaipur. As a key member of our sales department, you will be responsible for delivering exceptional customer experiences, building strong relationships with our clients, and driving customer satisfaction.

About the Role:

  • Manage customer inquiries, resolve complaints, and ensure a positive customer experience
  • Oversight of customer feedback, handling escalations, and collaboration with cross-functional teams to improve customer satisfaction
  • Utilize CRM systems and retention marketing strategies to drive customer loyalty

Requirements:

  • Customer service, relationship management, and conflict resolution skills
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize effectively
  • Experience in the fashion or retail industry
  • Knowledge of CRM systems and retention marketing
  • Bachelor's degree in Business Administration, Marketing, or related field

Compensation and Benefits:

We offer a competitive salary of ₹8,00,000 - ₹12,00,000 per annum, depending on experience, along with opportunities for career growth and professional development. Our benefits package includes health insurance, paid time off, and a retirement savings plan.

Seher Jaipur:

Seher Jaipur is a Women's Indian Ethnic wear brand founded in 2021 in Jaipur, specializing in modern Indian Ethnic Wear designs. We combine young perspectives with timeless grace and craftsmanship, engaged in conceptualization, manufacturing, and vertical sales.

Contact Us:

To apply for this exciting opportunity, please email your resume and cover letter to careers@seherjaipur.com. We look forward to hearing from you



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