Customer Retention Specialist

1 week ago


Delhi, Delhi, India Sunergeo Recruitment Agency Full time

We are seeking a skilled Retention Executive to help us retain our core customer base at Sunergeo Recruitment Agency.

Key Responsibilities:
  • Communnicate with customers and sales representatives to identify retention opportunities
  • Analyze customer behavior to develop targeted retention strategies
  • Collaborate with the sales team to propose customer retention solutions
  • Negotiate with customers to renew contracts and retain business
Requirements:
  1. Strong communication and interpersonal skills
  2. Ability to analyze customer behavior and identify trends
  3. Skilled in negotiation and conflict resolution


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