Software Onboarding Specialist
7 days ago
Feufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.
Responsibilities:- Take ownership of customer relationships from sales closure to contract renewal.
- Coordinate setup requirements internally and with customers to ensure successful software implementation.
- Provide comprehensive training to customers and hand over to the customer support team for ongoing support.
- Maintain regular communication with customers, briefing them on new features and opportunities for growth.
- Cross-sell and upsell to customers to increase revenue and retention.
- Own overall relationship with assigned clients, ensuring high satisfaction and retention rates.
- At least 2 years of experience in customer success or account management.
- Proven experience in a SaaS company, with software setup training and customer onboarding expertise.
- Excellent computer skills, including Microsoft Office suite, G Suite, and CRM tools like HubSpot or Salesforce.
- Prior project management experience, with the ability to use modern project management tools.
- Experience with customer support tools like Zendesk or Freshdesk.
- Self-starter, disciplined, and organized, with a strong analytical mindset.
Feufo Inc is an equal opportunities employer, and we welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Software Onboarding Specialist
6 days ago
Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...
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Software Onboarding Specialist
7 days ago
Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales to contract renewal.Coordinate...
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Customer Onboarding Specialist
7 days ago
Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from sales closure to contract...
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Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support, and maintaining a strong relationship with...
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Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from the moment sales are closed,...
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Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring seamless onboarding experiences for our clients.Responsibilities:Take ownership of customer relationships from the moment sales are closed, ensuring...
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Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, driving customer satisfaction, and ultimately, driving business growth.Responsibilities:Take...
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Delhi, Delhi, India Feufo Inc Full timeJob Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...
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