Software Onboarding Specialist SaaS Property Management

4 weeks ago

Delhi, Delhi, India Feufo Inc Full time

Job Title: Software Onboarding Specialist


Feufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.


Responsibilities:

  • Take over customer relationship as soon as the sales are closed/contract is signed.
  • Coordinate setup requirements internally and with the customer.
  • Complete software setup onboard customers successfully.
  • Provide training to the customer and then hand over the customer to the customer support team for ongoing email and phone support.
  • Maintain a relationship with the customer on a regular basis. Brief them of new features.
  • Crosssell and Upsell to the customer over time.
  • Responsible for contract renewals.
  • Own overall relationship with assigned clients.
  • Ensure retention and satisfaction of all assigned clients.
  • Aid clients in achieving their goals.


Qualifications and Skills:

  • At least 2 years of experience in a customer success/account management role.
  • Must have worked in a SaaS company in any role/discipline.
  • Must have software setup training and customer onboarding experience.
  • Upsell customers to switch to higher software plans.
  • Excellent computer skills including Microsoft Office suite Gsuite by Google CRM like Hubspot/SalesForce.
  • Prior project management experience. Ability to use modern project management tools.
  • Experience with at least one of the following: Asana Monday Basecamp Airtable.
  • Must have experience using customer support tools like Zendesk Freshdesk etc.
  • Selfstarter Disciplined and Organized to prepare maintain and update your own project plan tasks and reporting.
  • Analytical.
  • Demonstrated ability to increase customer satisfaction.
  • Preferred prior experience in sales or a track record of achieving KRAs.
  • Associate degree or equivalent.


About Feufo Inc:

Feufo Inc is a leading provider of SaaS solutions for the property management industry. We are committed to delivering exceptional customer service and support to our clients.


What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your resume and cover letter to [insert contact information].

  • Software Onboarding Specialist for SaaS Property Management

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding Specialist for SaaS Property ManagementJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support to help them get the most...

  • Software Onboarding Specialist SaaS Property Management

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing training and support, and maintaining a strong relationship with our...

  • Software Onboarding Specialist SaaS Property Management Expert

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding Specialist SaaS Property Management ExpertJob Summary: We are seeking a highly skilled Software Onboarding Specialist SaaS Property Management Expert to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients, providing...

  • Software Onboarding Specialist SaaS Property Management

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support, and maintaining a strong relationship with...

  • Software Onboarding Specialist SaaS Property Management

    1 month ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take ownership of customer relationships from the moment sales are closed,...

  • Software Onboarding Specialist SaaS Property Management

    1 month ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring seamless onboarding experiences for our clients.Responsibilities:Take ownership of customer relationships from the moment sales are closed, ensuring...

  • Software Onboarding Specialist SaaS Property Management Expert

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistLocation: RemoteJob Type: Full-timeAbout Feufo Inc: We are a leading provider of SaaS solutions for the hospitality industry.Job Description:We are seeking a highly skilled Software Onboarding Specialist to join our team. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding...

  • Customer Success Manager SaaS Property Management

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title:Software Onboarding Specialist SaaS Property ManagementJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. The ideal candidate will have a strong background in customer success and account management, with experience in SaaS-based industries.Key Responsibilities:Take over customer relationships...

  • Software Implementation Specialist SaaS Property Management

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support to help them get the most out of our...

  • Customer Success Specialist SaaS Property Management

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    **Job Summary:** We are seeking an experienced Customer Success Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will play a critical role in ensuring our customers achieve their goals and maximize the value of our SaaS Property Management solutions.**Responsibilities:**Take ownership of customer relationships,...

  • Software Onboarding Specialist

    1 month ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...

  • Customer Onboarding Specialist Hospitality SaaS

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistLocation: RemoteJob Type: Full-timeAbout Feufo Inc: We are a leading provider of SaaS solutions for the hospitality industry.Job Description:We are seeking a highly skilled Software Onboarding Specialist to join our team. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding...

  • Customer Onboarding Specialist Hospitality SaaS

    1 month ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding and Customer Success SpecialistFeufo Inc is seeking a highly skilled Software Onboarding and Customer Success Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their goals and objectives through effective onboarding and...

  • Customer Onboarding Specialist Hospitality SaaS

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Key Responsibilities:Take ownership of customer relationships from the moment a sale is closed.Coordinate...

  • Customer Onboarding Specialist Hospitality SaaS

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistMust have: SaaS-based industry experience, remote work capability, and 10-20% travel requirement.Responsibilities:Take over customer relationships post-sales contract signing.Coordinate setup requirements internally and with customers.Complete software setup and onboard customers successfully.Provide training to...

  • Software Onboarding Professional

    2 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking an experienced Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our customers.Responsibilities:Take over customer relationships as soon as sales are closed/contracts are...

  • Software Onboarding Expert

    2 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    **Job Title:** Software Onboarding SpecialistJob Summary:Feufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from the moment sales are...

  • Customer Success Specialist

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistAt Feufo Inc, we are seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Your primary goal will be to provide exceptional customer service, ensuring that our...

  • Customer Onboarding Coordinator

    3 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    **Job Title: Software Onboarding Specialist**At Feufo Inc, we are seeking a skilled Software Onboarding Specialist to join our team.Responsibilities:Take over customer relationships as soon as sales are closed or contracts are signed.Coordinate setup requirements internally and with the customer.Complete software setup and onboard customers...

  • Customer Success Specialist

    4 weeks ago

    Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary:We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients. Responsibilities:• Take over customer relationships as soon as sales are...