Pet Parent Loyalty Champion

4 days ago

Mumbai, Maharashtra, India beBeeRetention Full time ₹ 50,000 - ₹ 75,000

Unlock a Career as a Retention Marketing Expert

A dynamic role awaits in the heart of e-commerce, where customer loyalty and retention strategies are paramount. As a Retention Marketing Expert, you will be tasked with crafting a comprehensive retention roadmap, complete with automated flows, campaigns, and customer journeys designed to foster repeat purchases, reduce churn, and cultivate long-term brand advocacy.

About the Role
  • Create a holistic retention strategy that spans Email, WhatsApp, SMS, and Push Notifications.
  • Develop customer journeys that drive repeat business, shorten reorder cycles, and build lasting habits.
  • Migrate customers through loyalty phases: first-time buyers, repeat customers, loyalists, and advocates.
Your Responsibilities
  • Design and implement retention strategies that boost LTV growth by 30% within 60 days and 100%+ in 12 months.
  • Track and optimize key metrics: LTV, retention curves, churn rates, reorder intervals, and loyalty performance.
  • Create high-converting copy for emails, WhatsApp flows, and SMS that resonates emotionally with pet owners.
  • Build and manage advanced retention flows in Klaviyo, QuickReply, and equivalent platforms.
The Ideal Candidate
  • 3+ years of experience in retention marketing for D2C e-commerce.
  • Proven track record of scaling Email, WhatsApp, SMS, and Push Notification channels.
  • Platform expertise in Klaviyo, QuickReply, or equivalents.
  • Exceptional copywriting skills (ability to write engaging campaigns).
  • Solid grasp of LTV, cash flow, churn reduction, and customer loyalty models.
Benefits and Growth Opportunities
  • Work directly with the founder on a mission-driven brand.
  • Own a high-impact role that drives revenue, loyalty, and growth.
  • Remote work environment with flexible hours.
  • Paid learning resources to stay ahead in the industry.
Apply Now

We're looking for a skilled Retention Marketing Expert who can drive customer loyalty and retention efforts forward. If you have a passion for building lasting relationships with customers and driving business growth, this is your chance to shine.

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