Customer Service Representative
2 months ago
**Company Overview**
Maijo Moto-Maruti Suzuki Arena is a premier automotive destination in Ernakulam, offering a world-class showroom and service center experience to customers. Our 3 S Facility provides a unique Customer WoW experience, making us the go-to choice for Maruti Suzuki enthusiasts.
**Job Role:** Customer Relations Executive
**Location:** Ernakulam
**Employment Type:** Full-time
**Job Responsibilities:
- Build lasting relationships with customers through exceptional service and communication skills.
- Assist customers in selecting the perfect Maruti Suzuki vehicle based on their needs and preferences.
- Collaborate with the sales team to ensure customer satisfaction and exceed expectations.
- Address customer complaints and resolve issues promptly and professionally.
**Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet customer expectations.
- Knowledge of CRM software and customer relationship management principles.
- Strong problem-solving and negotiation skills.
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