Customer Service Representative

2 months ago


Cochin, Kerala, India MAIJO MOTO-Maruti Suzuki Arena Full time

**Company Overview**

Maijo Moto-Maruti Suzuki Arena is a premier automotive destination in Ernakulam, offering a world-class showroom and service center experience to customers. Our 3 S Facility provides a unique Customer WoW experience, making us the go-to choice for Maruti Suzuki enthusiasts.

**Job Role:** Customer Relations Executive

**Location:** Ernakulam

**Employment Type:** Full-time

**Job Responsibilities:

  • Build lasting relationships with customers through exceptional service and communication skills.
  • Assist customers in selecting the perfect Maruti Suzuki vehicle based on their needs and preferences.
  • Collaborate with the sales team to ensure customer satisfaction and exceed expectations.
  • Address customer complaints and resolve issues promptly and professionally.

**Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet customer expectations.
  • Knowledge of CRM software and customer relationship management principles.
  • Strong problem-solving and negotiation skills.


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