Customer Service Ambassador

5 days ago


Cochin, Kerala, India Crowne Plaza Kochi Full time
Job Overview

Crowne Plaza Kochi is seeking a dynamic and confident individual to join our team as a Restaurant Server. This role involves delivering exceptional guest experiences, serving food and beverages in a timely manner, and maintaining high standards of service quality.

We are looking for someone who excels in their role, works well under pressure, and provides excellent customer service. If you have a passion for people and enjoy working in a fast-paced environment, this could be the perfect opportunity for you.

Responsibilities
  • Guest Interactions
    • Welcoming guests and taking beverage and food orders in a prompt and professional manner.
    • Attentively serving guests throughout their dining experience.
  • Food Preparation and Presentation
    • Preparing food and beverages according to established health and presentation standards.
    • Presenting food in an appealing and visually appealing manner.
  • Safety and Security
    • Maintaining awareness of guest behavior and monitoring alcohol consumption to ensure responsible service.
    • Immediately reporting any safety or security incidents to management.
  • Teamwork and Communication
    • Collaborating with other departments to ensure seamless service delivery.
    • Communicating effectively with guests, colleagues, and supervisors.
Requirements

To be successful in this role, you will need:

  • Basic Qualifications
    • Basic reading and writing skills.
    • Familiarity with restaurant operations.
  • Personal Qualities
    • A passion for providing excellent customer service.
    • The ability to work well under pressure and as part of a team.
  • Additional Requirements
    • A minimum age requirement to serve alcohol (as per local legislative requirements).
What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

$20,000 - $30,000 per year (estimated salary based on location and industry standards).



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