Customer Service Team Lead
7 hours ago
Starbucks is seeking a skilled Customer Service Team Lead to join our team.
The estimated salary for this role is ₹20,000 - ₹40,000 per month.
Job Description
We are looking for an individual who can effectively lead and manage our customer-facing teams to deliver exceptional service and drive sales growth.
The successful candidate will be responsible for:
- Assisting the store manager in executing daily operations during scheduled shifts.
- Leading by example and setting high standards for customer service and teamwork.
- Providing coaching and feedback to team members to improve performance and achieve sales targets.
- Conducting regular team meetings and providing updates on sales performance and company initiatives.
- Developing and implementing strategies to increase customer satisfaction and loyalty.
Required Skills and Qualifications
To be successful in this role, you will need:
- A minimum of 12th pass (ideally, IHM student or hotel management graduate).
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Knowledge of coffee and experience in a retail or hospitality environment.
Benefits
As a Customer Service Team Lead at Starbucks, you will enjoy:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- The chance to work with a dynamic and passionate team.
- Opportunities for career advancement.
Others
This role requires a strong commitment to delivering exceptional customer service and driving sales growth. If you are a motivated and results-driven individual who is passionate about coffee and customer service, we encourage you to apply.
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