Customer Service Representative
1 week ago
We are seeking a dedicated and proactive Support Specialist to join our team at Futurehook. The ideal candidate will possess proficiency in both Malayalam and English, ensuring seamless communication with customers.
Key Responsibilities- Lead Validation: Handle inbound and outbound calls for lead validation, ensuring accurate information and follow-ups.
- Influencer Appointment Coordination: Make appointment calls to influencers, ensuring schedules are efficiently managed.
- Service Support: Provide online and on-call support, particularly during holidays, to resolve customer issues in a timely manner.
- Database Management: Maintain, update, and manage databases for accurate records of customer interactions, leads, and appointments.
- Market Research: Conduct online research on competitors and stay updated on current market trends to provide insights for business improvement.
- Language Proficiency: Fluency in Malayalam and English is mandatory.
- Experience: Experience in a support or customer service role is a plus. Prior experience with CRM tools is an advantage.
- Skills: Strong communication and interpersonal skills, ability to handle multiple tasks and prioritize effectively, attention to detail, and excellent organizational skills.
- Enjoy the flexibility of working from home, allowing for better work-life balance.
- Opportunities to grow within the company based on performance.
- Be part of a collaborative and dynamic work environment.
- Incentives based on performance.
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Customer Service Representative
3 weeks ago
Cochin, Kerala, India RJ Solutions Full timeCompany OverviewRJ Solutions is a leading staffing services provider seeking a motivated and enthusiastic individual to fill the role of Customer Service Representative.Job OverviewWe are looking for a skilled and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, active listening...
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Customer Service Representative
3 weeks ago
Cochin, Kerala, India Aabasoft Technologies India Private Limited Full timeCustomer Service RepresentativeThe Front Office/Administrator is responsible for managing the front desk, providing administrative support, and ensuring smooth operations in the office. Responsibilities include greeting and welcoming guests, directing visitors to the appropriate person and office, answering and screening incoming phone calls, and maintaining...
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Customer Service Representative
2 weeks ago
Cochin, Kerala, India Advenxa Full timeJob InformationAt Advenxa, we are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for managing customer interactions, resolving issues, and providing exceptional service.Key ResponsibilitiesServe customers by managing documents, information, and financial transactions successfully and in...
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Customer Service Representative
3 weeks ago
Cochin, Kerala, India RJ Solutions Full timeCompany OverviewRJ Solutions is a leading provider of innovative solutions, and we're seeking a highly skilled Customer Service Representative to join our team.Job OverviewWe're looking for a motivated and results-driven individual to handle outbound calls, engage with clients, and provide exceptional customer service.Key ResponsibilitiesHandle a high volume...
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Customer Service Representative
2 weeks ago
Cochin, Kerala, India Neltume Consulting Pvt Ltd Full timeWe are seeking a highly motivated and enthusiastic customer service representative to provide excellent communication and support to potential students interested in studying abroad.Responsibilities:Provide information about our educational programs to potential students over the phone and via emailRespond to inquiries from prospective students and provide...
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Customer Service Representative
3 weeks ago
Cochin, Kerala, India AccorHotel Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at AccorHotel. As a Housekeeping Attendant, you will be responsible for ensuring that our guests receive exceptional service and a clean, comfortable space.Key ResponsibilitiesClean all assigned guestrooms to standardTake initiative to add a personalized experience for the...
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Apprentice - Customer Service Representative
2 weeks ago
Cochin, Kerala, India Starbucks Full timeAbout the RoleAs a Customer Service Representative at Starbucks, you will be responsible for creating a positive and memorable experience for our customers. You will be the face of our company, and your ability to provide legendary customer service will be crucial in driving sales and customer loyalty.Key ResponsibilitiesProvide prompt and courteous service...
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Customer Service Representative
2 weeks ago
Cochin, Kerala, India Dynamed Healthcare Solutions Pvt. Full timeAs a Customer Service Representative with Dynamed Healthcare Solutions Pvt., you will be responsible for providing exceptional customer service through active listening, empathy, and prompt solutions. Your excellent English communication skills will be the key to resolving customer queries efficiently. Key responsibilities include:Key Responsibilities:Fluent...
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Airline Customer Service Representative
4 weeks ago
Cochin, Kerala, India Forex Integrated Full timeJob OpportunityWe are seeking a skilled and friendly individual to join our team as an Airline Customer Service Representative at Cochin Airport. As a key member of our team, you will be responsible for providing exceptional customer service to passengers, ensuring a smooth and enjoyable travel experience.Key Responsibilities:Welcoming and assisting...
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Airport Ground Staff
3 weeks ago
Cochin, Kerala, India Forex Integrated Full timeJob Title: Airport Ground Staff - Customer Service Representative Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as an Airport Ground Staff - Customer Service Representative. Responsibilities: * Greet and welcome passengers, responding to their queries and providing assistance as needed. * Check in baggage...
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Customer Service Ambassador
4 days ago
Cochin, Kerala, India Dental care and implants Full timeCustomer Service Representative RoleWe are seeking a dedicated and passionate Customer Service Representative to join our team at Dental care and implants. This role is ideal for an individual who is passionate about delivering exceptional service and building strong relationships with customers.Key Responsibilities:Provide exceptional service to customers...
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Customer Service Manager
7 days ago
Cochin, Kerala, India RELIANT CREDITS INDIA LIMITED Full timeJob SummaryWe are seeking a skilled and experienced Customer Care Executive to join our team at RELIANT CREDITS INDIA LIMITED.Main Responsibilities:• Manage a team of representatives providing customer support.• Oversee the entire customer service process.• Resolve customer complaints efficiently.• Develop and implement customer service policies and...
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Customer Service Representative
4 weeks ago
Cochin, Kerala, India Coastal Star Pvt. Ltd. Full timeJob Title: Tele CallersJob Summary:We are seeking a highly skilled and motivated Tele Caller - Customer Service to join our team at Coastal Star Pvt. Ltd. As a Tele Caller, you will be responsible for engaging with customers over the phone to address inquiries, follow up on leads, and provide product information. You will also maintain and update customer...
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Cochin, Kerala, India JobStars HR Solutions Pvt Ltd Full timeKey Responsibilities:As a Customer Service Representative for a Marketing Firm, you will be responsible for providing exceptional support to clients and colleagues alike. This role requires a strong ability to multitask, manage confidential information, and work collaboratively within a team.Requirements:1. 1-3 years of experience in a similar role.2....
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Customer Service Representative
2 weeks ago
Cochin, Kerala, India Green Apple HR Solutions Full timeWe are seeking a Customer Support Associate to join our team at Green Apple HR Solutions for the Jewellery Industry in Ernakulam. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Business Development: Support the development of business...
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Customer Service Representative
4 weeks ago
Cochin, Kerala, India Coastal Star Pvt. Ltd. Full timeJob Title: Tele CallersAbout Us:Coastal Star Pvt. Ltd. is a leading provider of luxury automotive solutions, partnering with Mercedes-Benz to deliver exceptional customer experiences. Our team is dedicated to upholding the highest standards of service and satisfaction, ensuring every interaction with our brand reflects the excellence Mercedes-Benz is known...
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Customer Service Representative
4 weeks ago
Cochin, Kerala, India Coastal Star Pvt. Ltd. Full timeJob Title: Tele CallersJob Summary:We are seeking a skilled Tele Caller - Customer Service to join our team at Coastal Star Pvt. Ltd. As a Tele Caller, you will be responsible for engaging with customers over the phone to address inquiries, provide product information, and resolve customer concerns in a timely and professional manner.Key...
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Customer Service Representative
3 weeks ago
Cochin, Kerala, India RJ Solutions Full timeCompany OverviewRJ Solutions is a leading staffing services provider seeking a motivated and enthusiastic Junior Telecaller to excel in communication and customer service.Job OverviewWe are looking for a talented individual with excellent communication skills to make outgoing calls to potential clients, manage inbound customer inquiries, and maintain...
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Customer Service Representative
7 days ago
Cochin, Kerala, India RailYatri Full timeAbout the Role:At RailYatri, we are looking for a skilled Customer Support Executive to join our team. The ideal candidate will be responsible for providing top-notch customer service, addressing customer concerns, and responding to queries in a timely and efficient manner.Key Responsibilities:Identify and resolve customer issues promptly.Develop and...
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Customer Service Representative
4 weeks ago
Cochin, Kerala, India Coastal Star Pvt. Ltd. Full timeJob Title: Tele CallersJob Summary:We are seeking a highly skilled and motivated Tele Caller to join our team at Coastal Star Pvt. Ltd. As a Tele Caller, you will be responsible for engaging with customers over the phone to address inquiries, follow up on leads, and provide product information.Key Responsibilities:Engage with customers to address inquiries,...