Travel Sales Team Lead

2 days ago

Jaipur, Rajasthan, India Thrillophilia Full time

Thrillophilia is seeking a Travel Sales Team Lead to oversee and manage a team of sales executives, drive revenue growth, ensure customer satisfaction, and meet business targets. The ideal candidate will have 4+ years of experience in sales, with at least 1-2 years in a team lead or supervisory role, preferably in the travel or hospitality industry.

Job Description
  • Key Responsibilities:
    • - Lead, mentor, and motivate a team of sales executives to achieve individual and team sales targets.
    • - Conduct regular team meetings to monitor progress, share updates, and resolve challenges.
    • - Train new team members on sales techniques, CRM tools, and company processes.
  • Sales Operations:
    • - Develop and execute strategies to convert leads into sales, focusing on both domestic and international travel packages.
    • - Monitor and analyze sales metrics to identify areas for improvement.
    • - Handle escalations to ensure seamless customer experience and resolve issues promptly.
  • Client Relationship Management:
    • - Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
    • - Collaborate with internal teams to tailor travel packages according to customer preferences.
  • Process Optimization:
    • - Implement and improve sales processes to enhance efficiency and productivity.
    • - Utilize CRM tools to manage leads, track performance, and maintain accurate records.
  • Target Achievement:
    • - Set, monitor, and achieve monthly and quarterly sales targets.
    • - Collaborate with management to design and implement campaigns for lead generation and revenue growth.
Qualifications and Skills
  • Requirements:
    • - Experience: 4+ years in sales, with at least 1-2 years in a team lead or supervisory role, preferably in the travel or hospitality industry.
    • - Education: Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
    • - Skills:
      • - Strong leadership and team management abilities.
      • - Proven track record of achieving and exceeding sales targets.
      • - Excellent communication, negotiation, and interpersonal skills.
      • - Proficiency in CRM tools like Salesforce, Freshdesk, or similar platforms.
      • - Ability to work in a fast-paced, dynamic environment.
  • Benefits:
    • - Competitive salary range: ₹8 Lakhs - ₹12 Lakhs per annum.
    • - Opportunity to grow professionally and personally.
    • - Collaborative and dynamic work environment.

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