Travel Experience Manager

4 days ago


Jaipur, Rajasthan, India Thrillophilia Full time
Job Description:

We are seeking a highly skilled Sales Team Lead to join our team at Thrillophilia, a leading online travel platform. As a key member of our sales team, you will be responsible for driving revenue growth, ensuring customer satisfaction, and meeting business targets.

Key Responsibilities:
  • Team Management:
    • Lead and motivate a team of sales executives to achieve individual and team sales targets.
    • Conduct regular team meetings to monitor progress, share updates, and resolve challenges.
    • Train new team members on sales techniques, CRM tools, and company processes.
  • Sales Operations:
    • Develop and execute strategies to convert leads into sales, focusing on both domestic and international travel packages.
    • Monitor and analyze sales metrics to identify areas for improvement.
    • Handle escalations to ensure seamless customer experience and resolve issues promptly.
  • Client Relationship Management:
    • Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
    • Collaborate with internal teams to tailor travel packages according to customer preferences.
  • Process Optimization:
    • Implement and improve sales processes to enhance efficiency and productivity.
    • Utilize CRM tools to manage leads, track performance, and maintain accurate records.
  • Target Achievement:
    • Set, monitor, and achieve monthly and quarterly sales targets.
    • Collaborate with management to design and implement campaigns for lead generation and revenue growth.
Qualifications and Skills:
  • Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
  • 4+ years in sales, with at least 1-2 years in a team lead or supervisory role, preferably in the travel or hospitality industry.
  • Strong leadership and team management abilities.
  • Proven track record of achieving and exceeding sales targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proficiency in CRM tools like Salesforce, Freshdesk, or similar platforms.

Salary: ₹12,00,000 - ₹18,00,000 per annum

About Thrillophilia:

Thrillophilia is a pioneering online travel platform that simplifies travel planning by creating personalized experiences using expertise in destinations, local networks, AI/ML logics, and automation. Our mission is to make travel planning effortless, so travelers can focus on creating unforgettable memories.



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